Effective Date: July 25th, 2019
We may obtain personal information about you from various sources, including the CLEAR membership application. The types of personal information we may obtain include:
We also may collect personal information typed into forms on clearme.com, whether or not the form is submitted.
In addition, when users visit our website, we collect certain information by automated means, such as cookies and web beacons. The information we collect in this manner includes IP address, browser type, operating system, referring URLs, information on actions taken on our site, and dates and times of website visits. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon”, also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Through these automated collection methods, we obtain “clickstream data, which is a log of content on which a visitor clicks while browsing a website. As the visitor clicks through the website, a record of the action may be collected and stored. Clickstream data also can tell us the type of computer and browsing software a visitor uses, the address of the website from which the visitor linked to our site, and the pages she visits on our site.
We may use biometric data and other personal information we obtain about you to:
We also may use the information in other ways with your express consent, such as when you choose to use a service or participate in a program we may offer jointly with another entity.
In addition to the uses described in 2.A. above, we also may use non-biometric personal information to:
We do not collect personally identifiable information about a consumer’s online activities over time and across third-party Web sites or online services. Therefore, “do not track” signals transmitted from web browsers do not apply to our website, and we do not alter any of our data collection and use practices upon receipt of such a signal.
We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.
We offer you certain choices in connection with the personal information we maintain about you. At any time, you may tell us not to use your personal information for marketing purposes. In addition, you may ask us to refrain from sharing the personal information we maintain about you with third parties for the third parties’ own marketing purposes.
Our website may provide links to other online services for your convenience and information, and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, CLEAR is not responsible for these third parties’ information practices.
We maintain administrative, technical and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
To safeguard certain sensitive information (such as biometric data and government-issued identification information), we implement security measures such as encryption, firewalls, and intrusion detection and prevention systems. Our call centers that provide routine customer service do not have access to biometric data or government-issued identification information regarding CLEARmembers.
In addition, the following are examples of security measures that are used to safeguard all types of personal information we maintain about our consumers:
We recognize the importance of protecting children's online privacy. The CLEAR website is intended for a general audience and is not directed to children. We do not knowingly collect personal information online from children under the age of 13.
Attention: Chief Privacy Officer
65 East 55th Street, 17th Floor
New York, New York 10022
For Illinois enrollees, in accordance with Illinois state law CLEAR will retain biometric data only until the occurrence of the first of the following:
(a) The initial purpose for collecting or obtaining such biometric data has been satisfied
(b) Three years following your last interaction with CLEAR