What if I'm having trouble capturing the image of my CDC card?

Here are some tips when taking a photo of your CDC card:
• Ensure your fingers are not over the edges of the document.
• Take the photo in a well lit area, with a dark background, even light, and no shadows.
• The information on the CDC card must be clearly visible (no glare).

If your CDC card is heavily damaged or has large stickers on it, it’s likely it won’t successfully upload in our system. If you're unable to upload your card, you will have to go through the alternative testing options provided by your organization.