Why is my digitial vaccine card gray when my friend or family member's is blue?

A gray digital vaccine card means your vaccination information is not verified. It is unverified because we cannot validate the authenticity. For example, you will get a gray digital vaccine card if you scan a SMART Health Card and the biographic (name/DOB) do not match your CLEAR membership or if you upload a CDC card. Unverified digital vaccine cards will generate a green Health Pass for organization’s that allow this as a method for entry. If your organization does not accept unverified digital vaccine cards, you will have to go through an alternative screening option. We also recommend you bring proof of vaccination to your event.