How does CLEAR work?

By replacing your ID with your eyes and fingertips, CLEAR helps you get through security faster at major airports, sports stadiums and other venues across the US. At PARTICIPATING AIRPORTS , look for the CLEAR Lane at TSA security checkpoints and a CLEAR Ambassador will greet you. At the CLEAR pod, you'll scan your boarding pass, confirm your identity with your fingerprints or irises, and then we'll escort you straight to physical screening. It's quick and easy! Those with TSA PreCheck can also enjoy CLEAR to speed even faster through the full airport security and screening process. If you are TSA PreCheck eligible for your flight, visit the CLEAR Lane and verify your identity. We'll read your TSA PreCheck eligibility on your boarding pass and escort you to the TSA PreCheck expedited lanes for physical screening. Visit our WHERE WE ARE page before your next flight to see which CLEAR Lanes are situated next to TSA PreCheck. CLEAR at sports and entertainment venues is included with a CLEAR Plus membership. Members can simply go to the CLEAR Lane at the entrance, tap their fingers, and be on their way to enjoy the big event. It's the same fast and friendly service as the airport. Fans can enroll in a free CLEAR membership to enjoy expedited entry for games and shows at select sports and entertainment venues. A free CLEAR membership does not provide access to CLEAR at airport security. Fans may bring one guest with them through the CLEAR Lane and can upgrade to a full membership any time by logging in at MY.CLEARME.COM and selecting 'Upgrade.' Visit our WHERE WE ARE page to see all of our participating locations.

Is CLEAR touchless?

Airport When enrolling in CLEAR in person, you will need to briefly interact with our pod screen to provide and verify information.  Once your enrollment is complete, you will engage with CLEAR in a verification capacity for all future interactions. When verifying at a CLEAR airport lane, your experience is fully touchless using our iris technology.  If we have not captured your iris during enrollment or if we have trouble reading your iris, you may be required to use your fingerprints, in which case one of our ambassadors will sanitize the reader prior to and after using. Once we’ve identified you with your fingerprint, we’ll be able to capture your iris for future verification purposes.  Hand sanitizer is also available in lane for your use. In extenuating circumstances, you may be required to touch the pod screen - for example, in Illinois, state law requires an opt-in acknowledgement on-screen for a biometric verification.  Pods are wiped down between uses in this state, and hand sanitizer is available in the lane for use. Health Pass Health Pass by CLEAR is fully touchless, other than interaction with your personal device - you can enroll and verify fully from the CLEAR app.

What is a CLEAR Lane?

CLEAR Lanes are designated lanes at airport security checkpoints or sports stadiums that are dedicated for CLEAR members.

Where can I use CLEAR?

CLEAR is available at major airports, sports stadiums and other venues across the contiguous US. CLEAR can also be used for entry to Delta Sky Clubs for those with Delta Sky Club access. You can view all CLEAR locations and learn where to enroll by visiting WHERE WE ARE .

Who can become a CLEAR member?

CLEAR welcomes individuals 18 years of age and older. In order to enroll, you must have one of the following forms of photo identification: US Driver's License, US Passport, US Passport Card, US-issued Permanent Resident Card, State Issued ID, US Military ID, or Global Entry Card. All forms of identification must be valid, unexpired, not amended and have a photo. Children under 18 can use the CLEAR Lane for free when accompanied by a CLEAR family member. No enrollment is required for the child.

How do I join CLEAR?

Enrolling is easy! It only takes about 5 minutes, there's no appointment, and you can start online to save even more time. Once enrolled, there's no waiting – you can start using CLEAR instantly. You can start by REGISTERING ONLINE and finishing in-person at a CLEAR LOCATION , or you can do the entire enrollment process at any of our CLEAR LOCATIONS . The in-person process includes answering a few simple questions to verify your identity, providing a valid photo ID and payment method, and attaching your biometrics (fingerprints and a picture of your irises) to your newly created account. For identification, we accept one of the following: US Driver's License, US Passport, US Passport Card, US-issued Permanent Resident Card, State Issued ID, or US Military ID. For payment, we accept Visa, Mastercard, Discover, and American Express credit and debit cards.

Why join CLEAR?

CLEAR is the fastest, most predictable way through the identification security process at many major airports and stadiums. You'll feel peace of mind knowing how quickly you'll get through security. Always travel stress-free, without having to pull out your ID. CLEAR members enjoy exclusive discounts with our partners. We're always expanding with new airports, venues and other touchpoints in our nationwide network. With the family plan, you can bundle and save by adding up to three family members to your account for just $50/each per year. Kids under 18 can always tag along for free!

How much does CLEAR cost?

A CLEAR Plus membership is $179 per year (just $15 per month) and offers exclusive CLEAR access at airport security, along with all other CLEAR LOCATIONS . CLEAR Plus members can also add up to 3 adult family members to their account for only $50/each per year. Children under 18 don't need to enroll and can tag along for free with a CLEAR member. Fans can enroll in a free membership for expedited entry at participating sports and entertainment venues. At sports stadiums, members may bring one guest with them through the CLEAR Lane. Fans with a free membership can upgrade to CLEAR Plus any time by logging in at MY.CLEARME.COM and selecting 'Upgrade.'

What forms of payment are accepted?

We accept Visa, Mastercard, Discover and American Express credit and debit cards. CLEAR is a subscription service that renews automatically each year. Members can change their auto-renewal settings by logging in at my.clearme.com and selecting 'Change Renewal Settings' or 'Cancel Membership.'

How do I inquire about careers at CLEAR?

We're hiring! CLEAR is growing fast and always looking for great people to join our team. Visit our CAREERS page to see available opportunities and apply.

I have an interview, where do I go?

Your interview time and location will be confirmed by a member of our talent acquisition team. If you have already been contacted by a member of our talent acquisition team, we encourage you to connect with them directly. If you still need help, please email hr@clearme.com. Note that this email is for candidates who are already in the interview process. Resumes are only accepted by applying to a role on our CAREERS page.

I'm a candidate, when will I hear back?

We are committed to getting back to our candidates, which is typically within a week after your interview.

What about those with contacts cataracts or glass eyes?

Our iris camera still works for those with contacts or glasses. Individuals with scarring or cloudiness on the iris, such as cataracts, may experience some issues. Fortunately, CLEAR can be used with your fingertips, or in some cases, your face. 

How does CLEAR use LexisNexis?

CLEAR uses LexisNexis to generate the identity verification quiz that is required to complete the CLEAR enrollment process. The quiz questions are based on publicly available records

What do I do if I fail the LexisNexis quiz?

You may take the quiz up to twice in one enrollment session. If you fail the quiz after the second attempt, you can try again in the next 24 hours.

What if the information on my LexisNexis quiz is inaccurate?

LexisNexis has a process for individuals to access and dispute the information in their personal reports. You can request a copy of your personal report with LexisNexis by visiting http://personalreports.lexisnexis.com. LexisNexis will then mail your personal report for you to review. If you have questions or would like to dispute any of the information provided in your personal report, you can contact LexisNexis by phone at 888-497-0011 or mail at LexisNexis Consumer Center, P.O.Box 105108, Atlanta, GA, 30348. You can read more about this process at https://personalreports.lexisnexis.com/dispute.jsp.

Is there any way for me to bypass the quiz so I can complete my enrollment with CLEAR?

The verification quiz is required for CLEAR enrollment. There are no exceptions to this. If you do not recognize the answers to the questions presented in this quiz, please contact LexisNexis to begin the personal report dispute process.

How do I purchase a CLEAR Gift Card?

CLEAR Gift Cards can be purchased online – please visit the CLEAR Gift Card page. For any questions or support inquiries regarding your CLEAR Gift Card, please submit a request here or you can learn more here . 

After my free year is over, how do I renew my membership?

Once your free year is up, you can renew your membership by logging in to my.clearme.com to update your payment method and renewal settings. 

Can I add Family Members to my free year?

Not at this time – note that you won’t be able to add Family Members to your first free year. Once you renew your membership and add a payment method by logging in at my.clearme.com , you’ll be able to add up to 3 family members for $50 each/year. 

Can CLEAR gift cards be used for memberships linked with Delta or United?

No, CLEAR Gift Cards can’t be combined with other promotions or preferred rates. After their gifted year is complete and they’ve renewed their membership, they can link their SkyMiles or MileagePlus number by logging in at my.clearme.com .