I linked my vaccination information to CLEAR but received the message: "CLEAR could not find matching Health Pass for this traveler or trip" when I go to my Hawaii Safe Travels portal.

Once you've successfully linked your vaccine information and created a digital vaccine card, you must go through the Health Pass tile in the CLEAR app to create your Health Pass for Hawaii. Please follow the steps below to create a Health Pass:

1. Select the white Health Pass tile in the CLEAR app.
2. On the next page, select 'Passengers - Flights to Hawaii'.
3. Choose the airline you will be traveling on to Hawaii.
4. Select 'Vaccination' as your screening option to link to your vaccination for Hawaii. Since you already created a digital vaccine card, our system should recognize this and pull this information to then create your Health Pass.
5. You will have to verify your identity and complete all of the State of Hawaii entry requirements to create a green Health Pass.