see all support & FAQ
CLEAR Plus Membership
To update your name:
Visit a CLEAR airport location, and a CLEAR Ambassador can help you. Please bring your updated (renewed, not amended) I.D. which could be a:
To update your I.D.:
Visit a CLEAR airport location and a CLEAR Ambassador can help you. To avoid updating your I.D. again in May 2025, please use a REAL ID or U.S. Passport.
To update billing:Log into my.clearme.com and select ‘Update Billing.’ You can also update other details, like your password or phone number.
Select “Chat with us” to chat with our Digital Ambassador, Halo.
Explore FAQ topics and account self-service here.