see all support & FAQ
My Health Record NY is a secure online service for anyone who has received care in New York State. You can find your information in My Health Record NY if your provider shares data with Healthix (the New York City/Long Island Health Information Exchange) or Hixny (the HEI serving the greater Capital Region).
Select “Chat with us” to chat with our Digital Ambassador, Halo.
Explore FAQ topics and account self-service here.