Be Respectful

Treat CLEAR Ambassadors and fellow travelers with courtesy and kindness. Discrimination, abusive language, or aggressive behavior is never acceptable.

Keep It Safe

Follow all TSA rules and refrain from bringing prohibited items into CLEAR lanes. Violence or threats will not be tolerated and may be reported to authorities.

Respect Personal Boundaries

Avoid unwelcome physical contact.

Give Constructive Feedback

We value your input. Please share feedback in a respectful and appropriate manner.

Follow Health & Safety Guidelines

Comply with current public health and safety regulations at all times.

Professionalism & Respect

We commit to treating every Member with warmth, dignity, and professionalism—every time.

Safety First

Your safety is our priority. We are trained to handle difficult situations with care and will always escalate serious concerns appropriately.

Zero Tolerance for Discrimination

We proudly serve all Members regardless of race, gender, identity, background, or belief—and uphold the same standard internally.

Listening & Improving

We actively listen to Member feedback and continuously improve to make your experience even better.

CLEAR reserves the right to take appropriate action in response to any violations of these standards, including warnings, removal from CLEAR lanes, suspension or termination of membership, or involvement of airport or legal authorities when necessary.

Thank you for being a part of the CLEAR community. Together, we can help you win the day of travel.