May 16, 2024

Wellstar Health System Transforms Patient Check-In with CLEAR

CLEAR and Wellstar Health System, one of Georgia's largest healthcare systems, are launching a new initiative that simplifies and speeds up the patient check-in process. 

With this launch, Wellstar patients who opt-in to use CLEAR will enjoy a smooth on-site check-in, by simply verifying their identity ahead of time. Wellstar patients will receive a text a few days before their scheduled appointment to check-in using CLEAR. On appointment day participating patients simply need to take a selfie at the Wellstar CLEAR Verified kiosk to check-in for their appointment. 

CLEAR has successfully integrated with Wellstar to enable patient registration and on-site check-in through CLEAR Verified. Wellstar co-developed the integration and is the first health system to utilize the CLEAR Verified technology application, which will become an out-of-the-box integration that CLEAR can easily implement for other healthcare partners who use Epic.

“Identity is foundational to making patient experiences safer, easier, and more efficient in healthcare,” said CLEAR CEO, Caryn Seidman Becker. “CLEAR’s collaboration with Wellstar Health System and Epic will bring a streamlined and secure check-in experience for patients. With the launch of this new experience, CLEAR is one step closer in our effort to replace the clipboard in healthcare.”

“Our patients’ time is precious. Introducing CLEAR’s proven secure technology will help make the check-in process even more efficient and safe. We are committed to building an ecosystem of care that includes technologies that have never been used in healthcare. When combined with compassionate care from Wellstar clinicians, we will deliver a truly world-class experience.”

-Dr. Hank Capps, FAAFP, EVP and Chief Information and Digital Officer for Wellstar Health System, and President of Catalyst by Wellstar

This partnership between CLEAR and Wellstar represents a shift in healthcare, where innovation converges with compassion to redefine the standards of patient care. 

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