CLEAR Concierge

Can CLEAR Concierge help me with my checked bags?

Yes, your CLEAR Concierge Ambassador will help you with checked bags. For Departure Service, we’ll meet you when you get to the airport for your departing flight, help you with your bags, and take you to the correct airline baggage counter. For Arrival Service, we’ll meet you at your gate, help you with your bags, and take you to baggage claim then to ground transportation or your connecting flight.

Still have questions? We’re here to help

Chat Now

Select “Chat with us” to chat with our Digital Ambassador, Halo.

visit support page

Explore FAQ topics and account self-service here.