How do I contact CLEAR?

The fastest way to get help is to chat with our Digital Ambassador, Halo, available 24/7. If you’d like to connect with a live support agent, our team is available from 9am - 8pm ET. To start a chat, click the “Chat with us” button in the bottom right corner of your screen.

For specific inquiries, review our guide below:

1. Member Services: For questions about your Membership: memberservices@clearme.com
2. ‍Press Inquiries: For members of the media: media@clearme.com
3. Privacy Matters: For questions about our privacy policy: privacy@clearme.com
4. Investor Relations: For Investor Relations: IR@clearme.com
5. International Member Services: CLEARInternationalSupport@clearme.com

To cancel your Membership, add/remove people to your CLEAR Family Plan, or update billing information:

• For fastest service, visit my.clearme.com and log in using your mobile number
• Need more help? Click the 'Chat with us' button in the bottom right-hand corner of your screen.

For general inquiries, questions, or where to use CLEAR:

• Click the 'Chat with us' button in the bottom right-hand corner of your screen.
• Or send an email to memberservices@clearme.com.