CLEAR1

How do I contact CLEAR for help verifying my identity?

If you're using CLEAR to verify your identity, our support team is here to help. 

The fastest way to get help is through Halo, our Digital Ambassador, available 24/7. Halo can answer questions instantly and connect you with a live support agent if needed.

To get started, click the “Chat with us” button in the bottom right corner of your screen.

Other ways to contact CLEAR:

If you prefer to reach us directly, you can also contact our Member Care team:

Still have questions? We’re here to help

Chat Now

Select “Chat with us” to chat with our Digital Ambassador, Halo.

visit support page

Explore FAQ topics and account self-service here.