I didn't receive a text message or one-time passcode (OTP). What should I do?

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How CLEAR Plus Members
Can Use YYZ EXPRESS

If you did not receive a text message or one-time passcode (OTP), make sure you:

Are in an area with good cellular or Wi-Fi coverage‍
Use a mobile number (not a landline or VoIP number) that can receive SMS messages‍
Haven't blocked short code 22395, which CLEAR uses for sending passcodes

If you still haven't received your one-time passcode, close the CLEAR verification window, restart the verification process, and try again.

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I didn't receive a text message or one-time passcode (OTP). What should I do?

How CLEAR Plus Members Can Use YYZ EXPRESS

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Still have questions? We’re here to help

Chat Now

visit support page

How CLEAR Plus Members
Can Use YYZ EXPRESS