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I'm getting an “Unable to process verification” or “Too many OTP attempts” message. What should I do?

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If you're getting an “Unable to process verification” or “Too many OTP attempts” message, this can be because:

  • You entered the wrong OTP
  • Your phone number is unsupported or blocked by the OTP provider
  • You've requested too many codes in a short period of time

Try any of the following:

  • Wait a few minutes, restart the verification process, and try again
  • Make sure the verifying phone number is one you have access to
  • Do not use a landline or VoIP phone number

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