I'm stuck on a loading or frozen screen. What should I do?

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How CLEAR Plus Members
Can Use YYZ EXPRESS

If you're stuck on a loading or frozen screen when verifying with CLEAR, try the following:

Close the browser tab and clear your cache
Reopen the verification link and try again
Try a different browser, such as Chrome, Safari, or Edge

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I'm stuck on a loading or frozen screen. What should I do?

How CLEAR Plus Members Can Use YYZ EXPRESS

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Still have questions? We’re here to help

Chat Now

visit support page

How CLEAR Plus Members
Can Use YYZ EXPRESS