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What does “We couldn't match your ID portrait and selfie photo” mean?

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How CLEAR Plus Members
Can Use YYZ EXPRESS

This error means CLEAR couldn’t confidently match your selfie to your government ID.

Try the following:

Take your selfie again in better lighting
Make sure your face is visible and unobstructed
Ensure your ID photo is clear. If it’s old, faded, or damaged, use another government ID

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