see all support & FAQ
Concierge Powered by CLEAR
You can respond to the text message that you previously received to find your Concierge at Miami International Airport for your appointment.
In the event you were unable to connect with your Concierge for either Departure or Arrival Service, our Member Care team will review your appointment and help resolve the issue according to our refund policy.
Select “Chat with us” to chat with our Digital Ambassador, Halo.
Explore FAQ topics and account self-service here.
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