see all support & FAQ
Concierge Powered by CLEAR
You will be refunded for appointments canceled up to 24 hours prior to your appointment time, and it will be issued back to the original form of payment within 7-10 business days. Appointments canceled within 24 hours of the appointment time will not be refunded. You can change your appointment up to 30 minutes prior to your scheduled time.
Select “Chat with us” to chat with our Digital Ambassador, Halo.
Explore FAQ topics and account self-service here.