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We bring your luggage directly to the airlines when it’s checked in. In the event of an unexpected issue, you can start by reaching out to your airline’s baggage line directly, or to the Bags Inc customer care team for support here. We know it can be stressful when bags don’t arrive as planned, so our is always happy to help get you to the right place for support—they can be reached at denversupport@clearme.com.
Select “Chat with us” to chat with our Digital Ambassador, Halo.
Explore FAQ topics and account self-service here.