Why won’t CLEAR accept my selfie?

CLEAR matches your selfie with your government ID photo. A failed selfie can happen when:

• Your face is not centered or too far from the camera
• The image is too dark, backlit, or blurry
• You're wearing glasses or a hat
• Your hair is covering your face
• The selfie background is busy or too bright
• The camera lens is dirty or smudged

Here are some tips for a successful selfie:

• Stand against a well-lit, neutral background
• Hold your phone at eye level
• Remove hats or glasses (unless they appear on your ID)
• Make sure your camera lens is clean
• Stay still while taking your selfie

If you receive a “Too many selfie attempts” message, close your browser window and restart by clicking the verification link again.