see all support & FAQ

CLEAR1

Will I need hardware and Ambassadors?

[data-wf-bgvideo-fallback-img] { display: none; } @media (prefers-reduced-motion: reduce) { [data-wf-bgvideo-fallback-img] { position: absolute; z-index: -100; display: inline-block; height: 100%; width: 100%; object-fit: cover; } }

How CLEAR Plus Members
Can Use YYZ EXPRESS

CLEAR1 takes on the identity proofing digitally; eliminating the need for in-person reviews, hardware, and Ambassadors. To learn more, head to identity.clearme.com.

Still have questions? We’re here to help

Chat Now

Select “Chat with us” to chat with our Digital Ambassador, Halo.

visit support page

Explore FAQ topics and account self-service here.