CLEAR Plus Membership
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What is your refund policy?
CLEAR Plus members can downgrade their membership at any time. Those who cancel their membership with greater than 30 days remaining on their current term will receive a prorated refund for any time remaining. CLEAR Plus members on a trial will not be charged as long as they cancel before the last day of their trial.
Where can I use CLEAR Plus?
We're always expanding to new terminals and airports nationwide. To view our locations and hours of operation, please visit clearme.com/where-we-are. Also, find us wherever you are with a tap in the free CLEAR app.
How does CLEAR Plus work with TSA PreCheck®?
CLEAR Plus is a faster way to verify your identity so you don't have to wait in crowded lines, while TSA PreCheck® expedites the physical screening process so you can keep moving without removing shoes, laptops, belts, etc.
CLEAR Plus and TSA PreCheck® are different services that both have the same goal — helping you get through airport security quicker and with less stress. Using them together is a great way to get to your gate faster.
If I have contacts, cataracts, or glass eyes, will I be able to enroll in CLEAR Plus?
Our pod still works for those with contacts or glasses. Individuals with scarring or cloudiness on the iris, such as cataracts, may experience some issues. Fortunately, CLEAR Plus can be used with your fingertips at the airport.
How do I use CLEAR Plus at the airport?
At participating airports, look for the CLEAR Plus Lane at TSA security checkpoints and one of our friendly CLEAR Ambassadors will greet you!
At the CLEAR pod, you'll scan your boarding pass, confirm your identity with your eyes or fingerprints, and then we'll escort you straight to standard physical screening. CLEAR can be used with TSA PreCheck® for the fastest way through airport security.
How can I purchase a CLEAR Gift Card?
You can purchase CLEAR Gift Cards online by visiting the CLEAR Gift Card page. Find additional support purchasing a Gift Card here. CLEAR Gift Cards cannot be combined with other promotions or preferred rates. Once the gifted time has ended, members can link their Delta SkyMiles or United MileagePlus account by logging into my.clearme.com.
How is CLEAR Plus different from TSA PreCheck® or Global Entry?
CLEAR Plus: Quicker identity verification process before physical security.
TSA PreCheck® : Quicker physical screening process for passengers.
Global Entry: Quicker US Border Control and Customs process for arriving international flights.
While all of these services are independent of eachother, many of our members use CLEAR Plus and TSA PreCheck® together as the fastest way through airport security.
How do I update my I.D. to keep using my CLEAR Plus Membership?
A friendly Ambassador at any CLEAR airport location can help you update your account with a valid I.D.
Reasons you may need to update your I.D. to keep using your CLEAR Plus Membership:
- The I.D. you have on file with CLEAR has expired
- From the time you enroll in CLEAR, TSA requires re-verification of government issued I.D. cards or US passports every 5 years in order to keep your membership up to date.
- TSA will require a REAL ID for all airline travelers starting in May 2025.
To avoid updating your I.D. again in May 2025, please use a REAL ID or US Passport. If you don’t have a REAL ID yet, here’s a list of I.D.s we currently accept:
- US Driver's License
- US Passport or US Passport Card
- US-Issued Permanent Resident Card
- US State Issued ID
- US Military ID
- Global Entry Card
Who can become a CLEAR Plus member?
Individuals 18 years of age and older can enroll in CLEAR Plus. To enroll must have one of the following forms of photo identification:
• US Driver's License
• US Passport or US Passport Card
• US-Issued Permanent Resident Card
• US State Issued ID
• Global Entry Card
All forms of identification must be valid, unexpired, not amended, and have a photo.
Children under 18 can use the CLEAR Lane for free when accompanied by a CLEAR member, no enrollment needed.
How do I upgrade to CLEAR Plus?
You can upgrade at the airport or online. To get started online:
1. Log on to my.clearme.com to upgrade your account to CLEAR Plus
2. On your next visit to a CLEAR airport location, complete your enrollment process in-person and enjoy breezing through airport security. No reservation required!
Where can I manage my account?
Visit my.clearme.com to manage your membership:
• Upgrade & reactivate membership
• Add or deactivate family members
• Cancel or adjust renewal settings
• Update billing information
• View and print receipts
Visit a CLEAR airport location and scan your valid photo ID to:
• Update name, date of birth, & address
• Update your eyes and fingerprints
What is CLEAR Plus?
CLEAR Plus is our airport membership. With CLEAR Plus, you can move faster through airport security nationwide in our designated Lanes at TSA checkpoints. Our friendly Ambassadors help you verify your identity at a CLEAR Pod—so you can save time and avoid big lines.
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