CLEAR Support & FAQs

CLEAR Mobile delivers predictable airport security for travelers by accessing a dedicated lane at airport security, simply by showing a QR code. Free to CLEAR Plus Members, the CLEAR Mobile Lanes are available to all travelers by purchasing a day pass—valid for 24 hours.

Using CLEAR Mobile is easy: Simply show your QR code for a more predictable way through airport security. CLEAR Plus Members enjoy unlimited access to the new CLEAR Mobile Lanes by downloading the CLEAR App and showing their QR code at the entrance—at no additional cost. If you're not a CLEAR Plus Member, you can purchase a one-time pass issued via email. Make sure to have your QR code ready to scan when you arrive at the airport.

CLEAR Mobile is a different experience than CLEAR Plus. It delivers the same quick access that CLEAR is known for, but instead requires a QR code for access. CLEAR Plus Members can get their QR code for free on the CLEAR App, while non-CLEAR Plus Members can purchase a one-time pass. Importantly, CLEAR Mobile does not verify your identity so have your ID and boarding pass handy.

For information on where to find CLEAR Mobile Lanes, follow the link here.

The CLEAR Mobile Lane is free for CLEAR Plus Members. For non-CLEAR Plus Members, a QR is available for purchase—valid for 24 hours

Access to TSA PreCheck^® from CLEAR Mobile Lanes varies by airport. Please visit the location page to determine if TSA PreCheck^® is available.

No specific arrival time needed—a purchased pass gives travelers access to the CLEAR Mobile Lane on a specific date. CLEAR Plus Members get on-demand access by simply showing their QR code in the CLEAR App.

Travelers can add up to 9 passes. Children under 18 can join you in the CLEAR Mobile Lane for free. Anyone older than 18 must have a CLEAR Plus Membership or purchase a pass.

To change or cancel your CLEAR Mobile or RESERVE reservation, reach out to our Member Care Team.

You will provide your first and last name, email address, and credit card information to purchase a pass.