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What do I do if I arrive early for my reservation? What if I am running late?

Each reservation is held for a 20 minute window so there's a little bit of a grace period. However, we ask that you do your best to arrive when scheduled so we can keep everyone moving.

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How is Reserve powered by CLEAR different from the CLEAR Lane?

CLEAR offers a variety of frictionless experiences to make traveling easier.

CLEAR Plus is our airport membership that keeps you moving faster and easier through security at 40+ airports nationwide. Simply step up to a pod in one of our CLEAR Lanes and verify you are you — no need to stop and show ID. No need to make a reservation ahead of time!

RESERVE, on the other hand, is a free service only available at select airports and requires booking your spot ahead of time. RESERVE provides a more predictable experience than standard airport security, but it still requires you to show a TSA officer your ID to verify it's you.

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Can I book a spot for a group or does each person need to sign-up on their own?

You can make a reservation for up to 10 people. However, please keep in mind that all members of the party must show up together at the reserved time.


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How much does it cost to use Reserve powered by CLEAR?

Nothing! RESERVE is a free service.

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I’m a CLEAR Plus member, can I book a spot with Reserve powered by CLEAR?

If you're a CLEAR Plus member, you're welcome to use RESERVE. However, if you're looking to avoid booking ahead and have a fast, on-demand experience we recommend you take advantage of your CLEAR Plus membership and go through the CLEAR Lane.

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Can TSA PreCheck® members use Reserve powered by CLEAR?

RESERVE takes travelers through standard TSA security screening. TSA PreCheck® Members are welcome to use the service, but it will not route you through the PreCheck® screening.

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How far in advance can I book a spot with Reserve powered by CLEAR?

Booking windows vary by location - for the most up-to-date information visit https://www.clearme.com/reserve

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If I book a spot with Reserve powered by CLEAR, can I use the CLEAR Lane?

No. If you'd like to use the CLEAR Lane, you will need to become a CLEAR Plus member. You can sign up in just minutes here and experience faster and easier airport security at 40+ airports nationwide without making a reservation.

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Still Have Questions?

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    Enroll online or in-person

    Download the CLEAR App and click "Get in Touch"

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    Phone:

    855-CLEARME (253-2763)
    Monday - Friday 8am-9pm EST
    Saturday - Sunday, 9am-5pm EST